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Ensure Safety Across Hospitality Sectors

Regroup’s mass notification platform empowers hospitality professionals to connect instantly with guests and staff—enhancing satisfaction, streamlining operations, and responding swiftly to emergencies.

Why Regroup for Hospitality?

In the hospitality industry, every moment counts. Whether you're welcoming guests to a luxury resort, managing a bustling casino floor, or coordinating a large-scale event, effective communication is essential to delivering exceptional service and ensuring safety.

Real-Time Alerts

Instantly notify guests and staff of emergencies, service changes, or important updates across multiple channels—text/SMS, email, voice, push, digital signage, desktop notifications, and more.

Operational Coordination

Keep teams aligned with targeted internal communications for housekeeping, maintenance, shift scheduling, front desk, and event staff—boosting efficiency and reducing response times.

Guest Engagement

Send personalized messages, welcome notes, and promotional offers to enrich the guest experience and drive loyalty.

Emergency Preparedness

Send personalized messages, welcome notes, and promotional offers to enrich the guest experience and drive loyalty.

Global Reach, Local Precision

Automatically translate notifications into more than 130 languages based on recipients' device settings for effective communication across your organization.

Data Security & Compliance

Protect guest information with enterprise-grade security and ensure compliance with health and safety regulations.

Tailored Solutions for Hospitality Sub-Industries

Regroup’s mass notification platform meets the unique communication needs of hospitality organizations across various industries. Whether you're managing risk, coordinating teams, or ensuring customer safety, Regroup helps you stay connected and in control.

Hotels and Resorts

Deliver a seamless guest experience with real-time updates, emergency alerts, and personalized messages—from check-in to check-out.

Casinos

Ensures seamless communication among your staff across gaming floors, restaurants, and hotel areas with Regroup.

Event Venues

For venues with large crowds and dynamic schedules, Regroup enables fast internal communication and attendee engagement.

Cruise Lines

Regroup supports safety protocols, service updates, and guest satisfaction by keeping your team connected at sea and in port.

Restaurants and Dining

Improve internal coordination for kitchen, front-of-house, and management teams to ensure a great guest dining experience.

Real World Success Story

Viejas Casino and Resort, Alpine, California

A Scalable Communication Solution for a Dynamic Hospitality Environment

Viejas Casino & Resort, a premier destination in Southern California, needed a reliable and intuitive mass notification system to support both emergency preparedness and daily operations across its expansive resort and tribal community. Their previous system lacked user-friendliness and flexibility, limiting their ability to communicate effectively.

Regroup provided a robust, hospitality-focused mass notification platform tailored to the unique needs of Viejas—enhancing communication, improving safety, and streamlining operations.

Regroup Solution for Viejas Casino and Resort

1

Intuitive, User-Friendly Interface

Regroup’s easy-to-use dashboard and QuickPost templates allow staff to send emergency and routine messages quickly—ideal for fast-paced hospitality environments.

2

Multi-Channel Communication

Messages are delivered via email, text/SMS, voice, push notifications, and more—ensuring critical information reaches staff and guests wherever they are.

3

Rapid Alerting Capabilities

With just two clicks, authorized users can send urgent alerts from browsers or mobile devices—essential for time-sensitive situations such as evacuations or service disruptions.

4

Unlimited Scalability

Regroup supports unlimited groups, administrators, and templates—allowing Viejas to scale communications across departments, venues, and tribal operations with ease.

5

24/7 Training & Support

Regroup offers complimentary onboarding, training, and round-the-clock support—ensuring Viejas staff are always equipped to use the platform effectively.

6

Custom Groups & Location Targeting

Customizable groups and location-based messaging allow for precise targeting—ensuring the right message reaches the right audience, whether it’s a specific department, hotel wing, or tribal group.

Our platform is designed to meet the complex communication needs of hospitality enterprises, offering unmatched reliability and versatility.

Regroup's system supports seamless integration with existing infrastructure, ensuring hospitality clients can easily manage routine and emergency communications. We help hospitality businesses stay connected, informed, and prepared for any situation.
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