Why Regroup for Hospitality?
In the hospitality industry, every moment counts. Whether you're welcoming guests to a luxury resort, managing a bustling casino floor, or coordinating a large-scale event, effective communication is essential to delivering exceptional service and ensuring safety.
Real-Time Alerts
Instantly notify guests and staff of emergencies, service changes, or important updates across multiple channels—text/SMS, email, voice, push, digital signage, desktop notifications, and more.
Operational Coordination
Keep teams aligned with targeted internal communications for housekeeping, maintenance, shift scheduling, front desk, and event staff—boosting efficiency and reducing response times.
Guest Engagement
Send personalized messages, welcome notes, and promotional offers to enrich the guest experience and drive loyalty.
Emergency Preparedness
Send personalized messages, welcome notes, and promotional offers to enrich the guest experience and drive loyalty.
Global Reach, Local Precision
Automatically translate notifications into more than 130 languages based on recipients' device settings for effective communication across your organization.
Data Security & Compliance
Protect guest information with enterprise-grade security and ensure compliance with health and safety regulations.
Tailored Solutions for Hospitality Sub-Industries
Regroup’s mass notification platform meets the unique communication needs of hospitality organizations across various industries. Whether you're managing risk, coordinating teams, or ensuring customer safety, Regroup helps you stay connected and in control.
Hotels and Resorts
Deliver a seamless guest experience with real-time updates, emergency alerts, and personalized messages—from check-in to check-out.
Casinos
Ensures seamless communication among your staff across gaming floors, restaurants, and hotel areas with Regroup.
Event Venues
For venues with large crowds and dynamic schedules, Regroup enables fast internal communication and attendee engagement.
Cruise Lines
Regroup supports safety protocols, service updates, and guest satisfaction by keeping your team connected at sea and in port.
Restaurants and Dining
Improve internal coordination for kitchen, front-of-house, and management teams to ensure a great guest dining experience.
Real World Success Story
Viejas Casino and Resort, Alpine, California
A Scalable Communication Solution for a Dynamic Hospitality Environment
Viejas Casino & Resort, a premier destination in Southern California, needed a reliable and intuitive mass notification system to support both emergency preparedness and daily operations across its expansive resort and tribal community. Their previous system lacked user-friendliness and flexibility, limiting their ability to communicate effectively.
Regroup provided a robust, hospitality-focused mass notification platform tailored to the unique needs of Viejas—enhancing communication, improving safety, and streamlining operations.
Regroup Solution for Viejas Casino and Resort
1
Intuitive, User-Friendly Interface
Regroup’s easy-to-use dashboard and QuickPost templates allow staff to send emergency and routine messages quickly—ideal for fast-paced hospitality environments.
2
Multi-Channel Communication
Messages are delivered via email, text/SMS, voice, push notifications, and more—ensuring critical information reaches staff and guests wherever they are.
3
Rapid Alerting Capabilities
With just two clicks, authorized users can send urgent alerts from browsers or mobile devices—essential for time-sensitive situations such as evacuations or service disruptions.
4
Unlimited Scalability
Regroup supports unlimited groups, administrators, and templates—allowing Viejas to scale communications across departments, venues, and tribal operations with ease.
5
24/7 Training & Support
Regroup offers complimentary onboarding, training, and round-the-clock support—ensuring Viejas staff are always equipped to use the platform effectively.
6
Custom Groups & Location Targeting
Customizable groups and location-based messaging allow for precise targeting—ensuring the right message reaches the right audience, whether it’s a specific department, hotel wing, or tribal group.
Our platform is designed to meet the complex communication needs of hospitality enterprises, offering unmatched reliability and versatility.
Regroup's system supports seamless integration with existing infrastructure, ensuring hospitality clients can easily manage routine and emergency
communications. We help hospitality businesses stay connected, informed, and prepared for any situation.
Viejas Casino & Resort, a premier destination in Southern California, needed a reliable and intuitive mass notification system to support both emergency preparedness and daily operations across its expansive resort and tribal community. Their previous system lacked user-friendliness and flexibility, limiting their ability to communicate effectively.
Regroup provided a robust, hospitality-focused mass notification platform tailored to the unique needs of Viejas—enhancing communication, improving safety, and streamlining operations.
Regroup Solution for Viejas Casino and Resort
1
Intuitive, User-Friendly Interface
Regroup’s easy-to-use dashboard and QuickPost templates allow staff to send emergency and routine messages quickly—ideal for fast-paced hospitality environments.
2
Multi-Channel Communication
Messages are delivered via email, text/SMS, voice, push notifications, and more—ensuring critical information reaches staff and guests wherever they are.
3
Rapid Alerting Capabilities
With just two clicks, authorized users can send urgent alerts from browsers or mobile devices—essential for time-sensitive situations such as evacuations or service disruptions.
4
Unlimited Scalability
Regroup supports unlimited groups, administrators, and templates—allowing Viejas to scale communications across departments, venues, and tribal operations with ease.
5
24/7 Training & Support
Regroup offers complimentary onboarding, training, and round-the-clock support—ensuring Viejas staff are always equipped to use the platform effectively.
6
Custom Groups & Location Targeting
Customizable groups and location-based messaging allow for precise targeting—ensuring the right message reaches the right audience, whether it’s a specific department, hotel wing, or tribal group.
Regroup's system supports seamless integration with existing infrastructure, ensuring hospitality clients can easily manage routine and emergency communications. We help hospitality businesses stay connected, informed, and prepared for any situation.
Hospitality Resources
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Regroup’s Mobile App: Easy-to-Use and Reliable Mass Notifications
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Transforming Hospitality with Mass Notification Systems: Enhancing Safety and Communication
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