Award-winning Customer Support Software for Your Critical Customer Communications Needs

The world’s best entertainment venues need the industry’s best mass notification solution. After a security breach, American Airlines Arena security managers chose Regroup as their mass notification provider to keep guests and employees safe and better informed.

Regroup customer Emily Carr University had been using a competitor’s mass notification platform. It switched to Regroup in 2017, with the main goal of ensuring better customer service. In addition to using Regroup to close campus during a weather emergency, the school participated in a successful drill to test an early warning system for earthquakes.

The Camp Fire, in 2018, was the deadliest and most destructive wildfire in California history, and one of the deadliest wildfires in world history. Regroup Mass Notification has customers who were right in the danger zone. How our platform was used provides a glimpse on how communities, businesses and safety officials can use mass notifications when faced with an extraordinary emergency.

With thousands of employees in the construction industry, McCarthy Holdings needed a way to efficiently issue a vast array of communications to its workers on sites all over the country. Regroup solved these challenges by allowing McCarthy to have unlimited admins and the ability to reach workers on any device.

Originally intended as a planned messaging platform to notify Village residents of utility updates, council meetings and other routine business, the local government of the Village soon found Regroup to be useful for a host of communications.

Before mass notifications, the community was using a phone system that was inefficient and not reliable in emergencies. Regroup offered the community a way to reach everyone, in every segment of the community, through SMS/text, email, and phone calls on any device at any time. It keeps everyone safe and informed, and doesn’t overload people with messages that do not pertain to them.

The Arkema Axis chemical manufacturing plant is a 100-acre facility with 128 on-site employees and a full 24-hour schedule of operation. When they needed a communication tool to handle plant closures, COVID-19 procedure announcements and severe weather notifications, they turned to Regroup.

A smooth integration with existing system, paired with superb support, is what led the Puerto Rican Seismic Network to choose Regroup as the mass notification system that will deliver early tsunami warning communications to first responders.

Prior to partnering with Regroup, Sereno Group was reliant on email for alerting their 300+ employees to emergency situations. Additionally, Sereno Group lacked a backup for emergency communications when their email server was down or otherwise unavailable.