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Incident Management

Coordinate every phase of an incident from a centralized workspace

Respond with Confidence at Every Stage

Regroup Incident Management extends the power of our mass notification platform by providing a centralized workspace for teams to manage complete incident lifecycles. From launching incidents and sending updates to tracking progress and closing events, teams can coordinate faster, communicate consistently, and stay in control during emergencies and planned events.

Every incident follows a lifecycle. Regroup Incident Management provides a structured approach that keeps teams aligned from the first notification through recovery.

Respond with Confidence at Every Stage

Initial Phase

Launch an incident in the system manually or through an integrated system automation to group messages and updates in a single place. Assign roles, and use preconfigured templates to notify appropriate audiences when an incident begins.

Update Phase

Messages are grouped within the Incident to keep everyone informed across shifts and as conditions change. Send targeted updates, adjust audiences, and communicate evolving information with just a few clicks.

Close Phase

Resolve incidents with confidence by documenting outcomes, notifying stakeholders when appropriate, and maintaining a complete audit trail for future review.

Everything You Need to Coordinate Critical Communications

Centralized Incident Workspace

Manage every incident from one dashboard with complete visibility into active, scheduled, and resolved events.

End-to-End Incident Lifecycle

Launch, monitor, update, and close incidents using standardized workflows that improve consistency and reduce manual effort.

Targeted Communications

Define recipients for the incident to ensure only relevant audiences receive updates. Adjust as needed to reduce alert fatigue while improving communication accuracy.

Multi-Channel Notifications

Reach everyone you need through SMS/ Text, email, voice calls, mobile app push notifications, desktop alerts, and more.

Cross-Team Coordination

Coordinate operations, emergency management, security, IT, facilities, HR, and executive leadership from one shared operational workspace.

Two-Way Communication

Collect, organize, and prioritize inbound responses to improve situational awareness and ensure follow-up actions are completed.

Reporting & Analytics

Generate comprehensive reporting including: initial, update, and close communications, delivery performance, engagement metrics, complete audit trails, and a timeline of incident activity.

Automation & Integrations

Reduce manual effort by automatically launching incidents from APIs, monitoring platforms, building systems, environmental sensors, security systems, and CAP 1.2 integrations.

Learn More About Regroup Incident Management

From the first notification to the final all-clear, every incident follows a structured, repeatable process that keeps teams aligned, informed, and ready to act.

Built for Every Industry

Regroup Incident Management helps organizations move beyond one-way notifications by providing a structured, repeatable approach to incident response.

Government

Reliably deliver critical updates to citizens quickly & improve internal communication.

Government

Improve daily staff communication and respond faster during emergencies.

Education

Keep everyone safe and informed about important updates, weather, emergencies, and more.

Corporate

Protect employees and assets while strengthening your emergency response.

Mass Notification Systems: Essential for Routine and Emergency Communication in Healthcare

Discover how Mass Notification Systems enhance routine and emergency communication in healthcare. Learn about key features and real-life examples of MNS in action.

Take Control of Every Incident

See Regroup Incident Management in action today.

Frequently Asked Questions

What is Incident Management? +

How is Regroup Incident Management different from Regroup’s Mass Notification Platform? +

Can incidents be launched automatically? +

Can we create our own templates? +

Can different users have different incident management permissions? +