Dais, Inc., a Delaware corporation, dba Regroup (“Regroup” or “we”) respects your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Privacy Policy”). Regroup is an information messaging service that allows MembersDais, Inc., a Delaware corporation, dba Regroup (“Regroup,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Platform Privacy Policy (this “Privacy Policy”). Regroup provides a cloud-based mass notification and information-messaging platform (the “Regroup Platform” or “Platform”) that allows Members to search for information, create information, join groups, and message those groups. The services covered by this Privacy Policy are the Regroup Platform, related Regroup mobile and desktop applications, and the account registration, administration, billing, and support functions Regroup provides in connection with the Platform (collectively, the “Services”).
This Privacy Policy describes the types of information we collect from, and about, Members and Visitors who access or use the Services, and how we collect, use, maintain, protect, and disclose that information. It applies to information we collect through the Platform, including account registration and administration, and through email, text, and other electronic messages between you and the Services.
This Privacy Policy does not apply to:
- Regroup’s public marketing website at regroup.com, which is addressed in Regroup’s separate Website Privacy Policy;
- personal information about the recipients and contacts that a Member uploads to the Platform in order to send notifications, which is addressed in Regroup’s Data Security, Retention and Communication Policy; or
- information collected offline, or by any third party, including any application or content that may link to or be accessible from the Services.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, you agree to this Privacy Policy, Regroup’s Platform Terms of Use, incorporated herein by reference, and the terms and conditions set forth in any Regroup registration or order form, whether you are a “Visitor” (which means that you access or use the Services but do not have a paid subscription with Regroup) or a “Member” (which means that you have a paid subscription with Regroup). The terms “User” and “you” refer to a Visitor or Member.
Regroup may modify this Privacy Policy from time to time, and such modification is effective upon posting by Regroup on the Website. Your continued use of the Services after Regroup makes changes is deemed acceptance of those changes, so please check this Privacy Policy periodically for updates.
1. Minors
The Services are intended for use by Members and their authorized administrators, and by Visitors who are at least 18 years of age (or the age of majority in their jurisdiction, if higher). We do not knowingly collect personal information directly from, or market directly to, individuals under 18 through Platform account registration. If you are under 18, do not register for or otherwise directly provide information to the Services on your own behalf.
Some Regroup Members use the Platform’s Public Alerting tools to let residents of a community self-register directly to receive public safety alerts. Because those individuals are enrolled by, or register at the direction of, a Regroup Member rather than through Regroup’s own account-registration process, our Members — not Regroup — determine who may be enrolled in or invited to use those tools, and are responsible for obtaining any consents, including parental or guardian consent, required by applicable law before enrolling or permitting the enrollment of a minor. Regroup does not independently verify the age of individuals who self-register through a Member’s public-facing registration tool; it is each Member’s responsibility to determine whether an age gate or parental-consent mechanism is appropriate for its use case and to implement one if so.
If you believe a child has provided us with personal information in a manner inconsistent with this section, please contact us at support@regroup.com so we can investigate and take appropriate steps to delete the information.
2. Information We Collect About You and How We Collect It
We collect several types of information from and about Users of the Services, including information:
- by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
- that is about you but does not, by itself, identify you; and/or
- about your internet connection, the equipment you use to access the Services, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the Services, including through cookies used to authenticate your session, and through usage logs maintained for security, troubleshooting, and audit purposes.
- From third parties, for example, our business partners.
Information You Provide to Us. The information we collect on or through the Services may include:
- Information that you provide by filling in forms on the Services, including information provided when registering to use the Services, subscribing to the Services, posting material, or requesting further services. We may also ask you for information when you report a problem with the Services.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Your search queries on the Services.
You also may provide information to be published or displayed (“posted”) on areas of the Services, or transmitted to other Users of the Services or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, no security measures are perfect or impenetrable, and we cannot control the actions of other Users with whom you may choose to share your User Contributions.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with the Services, we use cookies and similar technologies to authenticate your session and to maintain the security, integrity, and performance of the Platform, including by:
- Recognizing you when you return to the Services and keeping you securely logged in.
- Maintaining records of your equipment and connection (such as IP address, operating system, and browser type) for security and troubleshooting purposes.
- Compiling aggregated, non-identifying statistics about how the Services are used so we can improve them.
The information we collect automatically through the Platform is used only for these operational and security purposes; it is not used for third-party advertising or ad-tracking. If you have questions about the cookies used on Regroup’s marketing website, please see our Cookie Policy.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
- Present the Services and their contents to you.
- Provide you with information or services that you request from us.
- Fulfill any other purpose for which you provide it.
- Provide you with notices about your account or subscription, including expiration and renewal notices.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Notify you about changes to the Services.
- Fulfill any other purpose we describe when you provide the information, or for any other purpose with your consent.
We may also use your information to contact you about other services that may be of interest to you. If you do not want us to use your information this way, please adjust your user preferences in your account profile, or see “Choices About How We Use and Disclose Your Information” below.
4. Disclosure of Your Information
We may disclose aggregated information about our Users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Regroup’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Regroup about our Service users is among the assets transferred.
- To fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or with your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Regroup, our customers, or others, including to investigate or prevent fraud or other violations of our Terms of Use.
Regroup does not share, sell, or rent your mobile phone number or any personal information collected through SMS messaging with third parties for marketing purposes.
5. International Data Transfers
Regroup is a U.S. company, and the personal data we process through the Services is generally stored and processed in the United States. Depending on where you are located, providing your personal data to us may involve a transfer of that data outside your home country, including to the United States.
European Economic Area and United Kingdom. Where we process personal data originating in the European Economic Area (EEA) or the United Kingdom, we rely on appropriate safeguards recognized under applicable law, including the European Commission’s Standard Contractual Clauses (and, for UK transfers, the UK International Data Transfer Addendum), to govern the transfer of that data outside the EEA or UK. These safeguards are incorporated into the Data Processing Agreement that Regroup enters into with customers whose agreements are governed by EU/EEA or UK data protection law. If you are located in the EEA or UK and are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with your local data protection supervisory authority or, for UK residents, with the Information Commissioner’s Office (ICO).
Canada. Regroup also processes personal data of individuals located in Canada, including Quebec. We take steps designed to ensure that personal data transferred from Canada receives a comparable level of protection to that required under the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, where applicable, Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (“Law 25”). If you are located in Canada and are not satisfied with how we have handled a privacy-related complaint, you may contact:
- the Office of the Privacy Commissioner of Canada (“OPC”), for complaints under PIPEDA; or
- the Commission d’accès à l’information du Québec (“CAI”), for complaints under Law 25, if you are a Quebec resident.
Data Processing Agreement. Regroup makes a Data Processing Agreement available to customers whose agreements are subject to EU/EEA or UK data protection law. That agreement sets out the terms under which Regroup processes personal data on the customer’s behalf, including the safeguards described above and a list of Regroup’s subprocessors. This Data Processing Agreement is made available to applicable customers upon request, rather than published on this website.
6. Data Retention Following Termination
Upon expiration or termination of a Member’s agreement with Regroup, personal information associated with that Member’s account is not automatically deleted or returned. That information remains in Regroup’s systems until the Member completes Regroup’s standard offboarding process or otherwise submits a written request for deletion, at which point Regroup will delete the information in accordance with that request, subject to the retention requirements below.
For Members subject to Clery Act reporting obligations, Regroup’s retention schedule for recipient/contact data and related reports is set out in the Data Security, Retention and Communication Policy, and is not shortened by this section except upon a Member’s written data-destruction request.
7. Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us:
- Platform Cookies. The Platform uses cookies solely to authenticate your session; disabling them will affect your ability to log in. For choices regarding cookies on Regroup’s marketing website, see our Cookie Policy.
- Promotional Offers from Regroup. If you do not wish to have your email address or contact information used by Regroup to promote our Services, you can opt out by emailing your request to support@regroup.com. If we have sent you a promotional email, you may select unsubscribe to be omitted from future distributions. This opt-out does not apply to information provided to Regroup in connection with your Membership, billing, or other transactions necessary to provide the Services.
8. Accessing and Correcting Your Information
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at the address provided below to request access to, correct, or delete any personal information you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Services, copies may remain viewable in cached and archived pages, or might have been copied or stored by other Users. Proper access to and use of information provided through the Services, including User Contributions, is governed by our Terms of Use.
9. State Privacy Law Notices
Certain additional disclosure and opt-out rights available under some U.S. state privacy laws do not currently apply to the information covered by this Privacy Policy. If you have questions about how we handle your personal information, or would like to make a privacy-related request, you may still contact us using the information in Section 12 below, and we will respond as appropriate. We will update this section if our size or practices change in a way that triggers additional legal requirements.
10. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
11. Changes to Our Privacy Policy
It is our policy to post any changes we make to this Privacy Policy on this page. If we make material changes to how we treat our Users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website home page. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically checking this Privacy Policy for changes.
12. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Mail: Regroup 3400 N Central Expy #110-256 Richardson, TX 75080
Email: support@regroup.com
