Success Stories of School Partners

Schenectady County Community College
Regroup as Group Communications, Emergency Notifications, and Effective Messaging Platform
SUNY Schenectady’s Student Government led purchase of the system 2 years ago, and has used Regroup for clubs ranging from Spanish Club to Veteran’s Club and more. They also use Regroup as an emergency notification platform, from the breakage of a water main pipe to H1N1 virus alerts to snow cancellations. They were previously using another alert system, and switched to Regroup as we offer better delivery time, throughput, and reliability. Students at SUNY Schenectady have been using Regroup as a group communications platform to communicate, to create more student clubs and organizations. A video interview with their Dean about the Regroup service and why they’ve stayed with us for years is available on the Regroup blog at http://www.regroup.com/static/blog .
“Regroup is a great tool for communicating in the event of a campus crisis,” said Martha Asselin, Dean of Student Affairs at SUNY-Schenectady. “And with our improved communications, we can stay in business and support the institution should the campus need to close for days or weeks due to an emergency. I am very impressed with Regroup!”

University of Alabama at Tuscaloosa
Regroup as Group Communications and Effective Messaging Platform
Prior to using Regroup, administrators at the University of Alabama at Tuscaloosa did not have any easy and effective way to communicate with their students. Now their Registrar’s officers use Regroup communications platform for broadcasting immediate alerts to their 30,000 students such as registration, graduation deadlines, and even blood drives announcements. Denny Savage ……

Frostburg State University
Regroup as Group Communications and Effective Messaging Platform
Students at Frostburg State University in Maryland use Regroup as a group communications platform. By using Regroup communications platform, students at Frostburg State University in Maryland are able to communicate effectively and start out various clubs online. Frostburg and Regroup website integration can be found at www.frostburg.edu/regroup
Regroup’s successful integration with Blackboard also enable professors to reach their students easily within the same platform. Beth Kenney, their Dean of Computing Services is particularly impressed with Regroup’s service. “…”, said Beth Kenney.

Hinds Community College
Regroup as Emergency Notifications and Effective Messaging Platform
Hinds Community College, the largest community college in Mississippi with six campuses in five counties uses Regroup messaging system to broadcast alerts to its students, parents and staffs. Students are able to subscribe online at any time to receive immediate notifications via SMS/text message, voice message, multiple email addresses or even a Facebook account. Website integration can be found at http://regroup.hindscc.edu

Oklahoma County Community College
Regroup as Emergency Notifications and Effective Messaging Platform
Before switching to Regroup emergency notifications platform, OCCC was unable to rely on its previous notification system to send out immediate alerts due to its slowness. During an incident, before they were able to use their inefficient emergency notification system they had in place at that time, students were already sending messages across their Twitter to each other. Now with Regroup’s effective emergency messaging platform, OCCC is able to broadcast immediate alerts to mobile phones via SMS/text message or voice message, multiple email accounts, and even social media like Facebook and Twitter. Single sign-on was implemented and website integration can be found at www.occc.edu/can

Colorado College
Regroup as Group Communications and Effective Messaging Platform
Colorado College replaced its listserv to Regroup’s effective next-generation messaging platform as they needed a more robust and user-friendly solution. Regroup enhanced email posting functionality in order to enable Colorado College to post updates including formatted Excel graphs to specific groups. Different groups have been able to post regular updates easily via Outlook email system. Digest feature is also enabled for Colorado College to ensure that only a message a day is being sent out to the same group.

Valparaiso University School of Law
Regroup as Group Communications and Effective Messaging Platform
Listserv was not user-friendly for Valpairaso University School of Law students and they were looking for a better solution. They found it difficult to manage the wall’s interface, hard to change the preferences, hard to view archives, and hard to create new groups or lists. They have switched to Regroup for its user-friendly interface and easy navigations.

Success Stories of Corporate and Non-Profit Partners

Hitachi Data Systems
Regroup’s Integrated Widget within Parature Customer Service Portal
Hitachi Data Systems Deal Operations Center based in Malaysia, has effectively used Parature Customer Service Portal that is integrated with Regroup’s new Parature widget. The new widget gives the Customer Service Representatives the ability to send text and voice via phone, email, or a chat session. They can also submit an issue via the partner Web portal, which automatically becomes a ticket in Parature. This text and voice message ability is important to help shorten the time-to-close for cases. Customers are also able to select a more urgent form of communications or an alternative to simple email for their communications about the support request.

American Chemical Society ACS
With more than 161,000 members worldwide, ACS needed a more advanced and effective corporate social network and listserv to communicate effectively with all members. Regroup multi-messaging platform offers a next-generation communication tool, where members can easily start up different groups and clubs; and with a click of a button, members can communicate with each other via emails, text messages, voice, website and forum posting or even social media platforms such as Facebook and Twitter.

Parature
Regroup has formed a successful partnership with Parature, a global leader in web-based customer service software. Regroup implemented a new Parature’s widget that is integrated fully with Parature Customer Service Portal, aiming to provide the best and most innovative web-based customer service solution for their partners.

StartOut
A non-profit 501(c)(3) organization for LGBT entrepreneurs is using Regroup to power their communications through message board and social media plugin. Their Message Board tab at Startout.org is powered by Regroup, so these messages are all sourced by Regroup and Regroup is the plugin that is embedded here on their website. They have used a wordpress website that Regroup seamlessly embeds into. They have groups such as general discussion, jobs, company advice, techies, different cities that they are involved with. Members are able to post jobs; looking for grant writer, bookkeeper, and other type of job listings.

Any of the posts that are posted will be visible, not only on the StartOut website but also automatically synchronized to the StartOut Facebook page and StartOut Twitter as well, which is at Twitter.com/startout. So all of the posts that they are are posting through the message board, can be followed via email, RSS feed, Facebook page, and it can also be followed via their accounts.

Pilipino Workers Center

Success Stories of Regroup Partners

Datatel
Parature
Blackboard
Sungards Banner? (not yet Sungard i guess)